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FAQ

We are here to answer all your questions and make your experience truly unique.

Diamond
  • How do you source Sterling Silver for Lunak Jewelry?
    When sourcing Sterling Silver 925° for our jewelry brand, it's important to consider ethical practices to ensure the materials used align with our brand values. -Our suppliers implement environmentally friendly practices in their silver mining and refining processes. This includes minimizing water and energy consumption, reducing emissions, and adopting responsible waste management strategies. Cooperating with suppliers that can provide clear documentation and traceability of their silver sources is really important to us. This ensures transparency and accountability throughout the supply chain. -Our suppliers adhere to responsible mining practices, such as supporting local communities, minimizing environmental damage, and avoiding areas of conflict or human rights abuses and have certifications or memberships with recognized organizations that promote ethical practices in the jewelry industry. Examples include the Responsible Jewellery Council (RJC) or the Alliance for Responsible Mining (ARM).
  • Lunak Gemstones
    Each gemstone has its own unique characteristics, and selecting the right ones will contribute to creating the most beautiful and unique jewelry for you. As a diamond and colored stone grader our SEO continuously searches and add to Lunak's gemstone family the most unique and high quality colored gemstones and diamonds that reflect our brand's identity and aesthetic.
  • What is 22 K Gold Plating?
    22 karat gold plating is a process of depositing a layer of 22-karat gold onto the surface of solid silver or gold jewelry. It involves applying a thin layer (2 micron thickness) of gold to the base metal through electroplating.
  • What is Cubic Zirconia?
    We use cubic zirconia stones in some of our jewellery for the lustre they give without the pricetag of diamonds that are made in France. They're a durable and affordable alternative to the diamond look and bring a beautiful shine to more delicate pieces.
  • What is Hallmarking?
    Quality is one of our core values. We test every single piece of jewellery we create (that are at or above the minimum legal threshold of 925) guaranteeing the quality of the precious metal. The EU has a harmonized hallmarking system known as the Common Control Mark (CCM). The CCM is recognized in all EU member countries and consists of the fineness mark, which indicates the metal purity, along with the responsibility mark of the manufacturer. Hallmarking provides you with confidence in the quality and authenticity of jewelry. When purchasing jewelry, especially items made from precious metals like gold, silver, or platinum, look for the appropriate hallmarks as an indication of the metal's purity.
  • What does Fine Jewelry mean?
    LUNAK’s fine jewelry collection consists of options in solid 14k yellow or white gold.
  • What is Karat (K)?
    Karat (K) is a unit of measurement that represents the ratio of pure gold to other metals in a piece of jewelry. It indicates the percentage of gold content in the item. Pure gold is considered 24 karats, so 14K gold contains 14 parts gold and 10 parts other metals, while 18K gold contains 18 parts gold and 6 parts other metals.
  • What is the difference between 14K and 18K?
    The main difference between 14K and 18K gold lies in their gold content and properties: -Gold Content: 14K gold contains 58.3% pure gold, while 18K gold contains 75% pure gold. This means that 18K gold has a higher gold content and is considered purer. -Color and Appearance: Due to its higher gold content, 18K gold generally has a richer and more vibrant yellow color compared to 14K gold. 14K gold may have a slightly paler yellow hue due to the higher proportion of other metals. -Durability: 14K gold is generally considered more durable and less prone to scratches or dents than 18K gold. The higher percentage of other metals in 14K gold makes it harder and more resistant to wear and tear. -Price: 18K gold tends to be more expensive than 14K gold due to its higher gold content.
  • How should i store my Lunak jewelry?
    When it comes to storing jewelry, there are a few important factors to consider, such as protecting it from damage, preventing tangling or scratching, and keeping it organized. Other tips: - Clean your jewelry: Before storing your jewelry, make sure it's clean and free from any dirt or oils. Use a mild jewelry cleaner and a Lunak soft cloth to clean each piece gently. Ensure that your jewelry is completely dry before storing it. -Separate and organize: Sort your jewelry by type (e.g., necklaces, earrings, bracelets) and metal (e.g., gold, silver) to prevent tangling and scratching. Consider using small jewelry boxes, compartments, or drawer dividers to keep each piece separate and organized. -Use anti-tarnish materials: To prevent tarnishing, which can occur with certain metals like silver, consider using anti-tarnish materials. Place anti-tarnish strips or silica gel packets in your jewelry storage containers to absorb moisture and prevent tarnish formation. -Individual storage: For delicate or valuable pieces, it's best to store them individually. Use soft pouches or small jewelry boxes to keep each item separate, reducing the risk of scratching or tangling. This is particularly important for gemstone jewelry, which can be easily damaged. -Consider your Lunak jewelry box or safe: If you have a larger collection or valuable pieces, using your jewelry box or a safe can offer additional protection. Look for one with compartments, ring rolls, and necklace hooks to store different types of jewelry securely.
  • How should i clean my jewelry?
    Clean your jewellery carefully with the soft, non-abrasive and lint-free Lunak cloth or chamois that's enclosed in your order. Doing this occasionally will help to maintain or bring back its shine. If necessary, you can use a mild washing up liquid with warm water and a soft toothbrush, then rinse with clean water and pat dry with a soft cloth. Avoid using ‘dip’ polish or abrasive jewellery cleaners as these contain harsh chemicals and can destroy your jewellery over time.
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